01Why messages are sent
Informational messages support order placement, payment, processing, dispatch and delivery. Marketing messages may include promotions, special offers, new arrivals and loyalty programme information.
02Sources of contact details
Contact details are supplied by partner online stores. They may be collected when a customer places an order, registers or subscribes to informational messages.
Information is used for the defined processing purpose. ShopCare does not sell phone number databases to third parties.
03Marketing communications
Promotional messages are sent only where appropriate legal grounds exist, including the necessary recipient consent. Messages are organised in accordance with Ukrainian law and the rules of the messaging platform.
04How to opt out
Use the unsubscribe method provided in the message or contact the relevant online store and ask it to stop sending promotional messages.
For clarification about ShopCare communications, use the contact details below and include the store name and subject of the message.
05Order enquiries
Questions about products, payment, delivery, exchanges and returns are handled by the store where the order was placed. ShopCare organises electronic messages within the agreed scope of messaging services.
Contact details
For enquiries about ShopCare services and information processing, contact:
- Business name
- Individual entrepreneur Zhdanova Tina Artemivna / ФОП Жданова Тіна Артемівна
- Tax identification number
- 3958000942
- Registered address
- 4/1 Nebesnoi Sotni Avenue, apt. 54, Odesa, Odesa region, 65121, Ukraine
- State register entry
- 2011600000000076737
- Registration date
- 21.07.2026