01ShopCare services
ShopCare organises SMS messaging, Viber Business Messages and automated customer updates based on information from partner online stores.
02Roles and responsibilities
Each partner store independently sells products, processes orders and provides customer service.
ShopCare organises electronic messages under the agreed partnership terms. Product, payment, delivery, exchange and return enquiries should be directed to the relevant store.
03Partnership agreements
Services are provided under agreements with partner online stores. The scope of work, messaging channels and other parameters are defined in the relevant arrangements.
04Pricing
Services are provided on a paid basis. SMS pricing depends on message volume, message type and billing terms. Viber pricing depends on message category, campaign volume and the agreed rate.
The cost of organising automated updates depends on the required scope of services. Contact ShopCare for pricing information.
05Billing
Payment procedures, billing periods, rates and other commercial terms are defined in the agreement. ShopCare records service volumes for billing its partners.
06Informational and marketing messages
Contact details and information used to prepare messages are supplied by partner stores. Marketing messages require appropriate legal grounds and must follow the rules of the relevant platform.
Contact details
For enquiries about ShopCare services and information processing, contact:
- Business name
- Individual entrepreneur Zhdanova Tina Artemivna / ФОП Жданова Тіна Артемівна
- Tax identification number
- 3958000942
- Registered address
- 4/1 Nebesnoi Sotni Avenue, apt. 54, Odesa, Odesa region, 65121, Ukraine
- State register entry
- 2011600000000076737
- Registration date
- 21.07.2026